{"id":443,"date":"2024-03-18T18:54:34","date_gmt":"2024-03-18T18:54:34","guid":{"rendered":"https:\/\/opinas.app\/blog\/tips-for-responding-to-google-reviews\/"},"modified":"2026-02-25T15:47:37","modified_gmt":"2026-02-25T15:47:37","slug":"tips-for-responding-to-google-reviews","status":"publish","type":"post","link":"https:\/\/opinas.app\/blog\/tips-for-responding-to-google-reviews\/","title":{"rendered":"Tips for Responding to Google Reviews"},"content":{"rendered":"\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>It may seem obvious, but it\u2019s <strong>key for your local business to climb higher in Google rankings.<\/strong><\/p>\n\n\n\n<p>A simple <strong>\u201cthank you\u201d can work wonders.<\/strong><\/p>\n\n\n\n<p><strong>82% of consumers are more likely to buy from a business that responds to reviews.<\/strong><\/p>\n\n\n\n<p>But sometimes, reviews aren\u2019t positive\u2026<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Respond to All Reviews, Both Positive and Negative<\/strong><\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Not all reviews will be positive, unfortunately, so we need to act to prevent <strong>\u201cgreater damage.\u201d<\/strong><\/p>\n\n\n\n<p>Be polite and avoid the mistakes many business owners make\u2026<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d27d2703eff&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d27d2703eff\" class=\"wp-block-image aligncenter size-full is-resized wp-lightbox-container\"><img fetchpriority=\"high\" decoding=\"async\" width=\"423\" height=\"337\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/opinas.app\/blog\/wp-content\/uploads\/2025\/12\/Captura-de-pantalla-2024-02-26-181447.png\" alt=\"comentario negativo y mala contestaci\u00f3n\" class=\"wp-image-210\" style=\"width:345px;height:auto\" srcset=\"https:\/\/opinas.app\/blog\/wp-content\/uploads\/2025\/12\/Captura-de-pantalla-2024-02-26-181447.png 423w, https:\/\/opinas.app\/blog\/wp-content\/uploads\/2025\/12\/Captura-de-pantalla-2024-02-26-181447-300x239.png 300w\" sizes=\"(max-width: 423px) 100vw, 423px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<div style=\"height:17px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>How to respond to such criticism?<br>Maybe you won\u2019t even have to\u2026<\/p>\n\n\n\n<p>There are <strong>tools that filter negative reviews<\/strong> for your local business, helping you avoid losing positions in Google Maps rankings.<\/p>\n\n\n\n<p><strong>How do they work?<\/strong> It\u2019s very simple.<\/p>\n\n\n\n<p>Your customers are redirected to an <strong>intermediate page<\/strong> showing three faces (one green, one orange, and one red).<br>If your customer is satisfied, they\u2019ll be quickly redirected to leave a review\u2026<\/p>\n\n\n\n<p>\u2026but if not, their feedback is sent to you <strong>privately, before it gets published.<\/strong><\/p>\n\n\n\n<p>This is the <strong>only tool on the market<\/strong> that lets you filter negative reviews for your business.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Make It Easy to Write a Review<\/strong><\/h2>\n\n\n\n<div style=\"height:19px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Online reviews are a <strong>powerful tool for building your business\u2019s online reputation, and Google knows it.<\/strong><\/p>\n\n\n\n<p><strong>88% of consumers trust online reviews as much as personal recommendations.<\/strong><\/p>\n\n\n\n<p>There are <strong>tools that simplify the process<\/strong> of leaving a review for your customers.<br>It\u2019s common to find satisfied customers who don\u2019t leave a review because they don\u2019t know <strong>how or where<\/strong> to do it\u2026<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Use NFC Cards<\/strong><\/h3>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>This technology is the <strong>key to getting more Google reviews,<\/strong> and many business owners have already started using it in their establishments.<\/p>\n\n\n\n<p>It works by <strong>proximity<\/strong> (the same NFC technology you use for mobile contactless payments).<br>Your customers simply tap their phone on these cards and are redirected to an <strong>intermediate page<\/strong> where they can leave their review quickly and easily.<\/p>\n\n\n\n<figure class=\"wp-block-video\"><video height=\"720\" style=\"aspect-ratio: 1280 \/ 720;\" width=\"1280\" autoplay loop muted src=\"https:\/\/opinas.app\/blog\/wp-content\/uploads\/2025\/07\/opinas-tarjeta-nfc.mp4\" playsinline><\/video><\/figure>\n\n\n\n<div style=\"height:19px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Don\u2019t let your competition catch up \u2014 start using NFC cards today.<\/strong><br><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Use QR Codes<\/strong><\/h3>\n\n\n\n<div style=\"height:12px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>You can\u2019t imagine how much easier it is for your customers to scan a <strong>personalized QR code linked to your business profile<\/strong> to leave a review <strong>securely and effectively.<\/strong><\/p>\n\n\n\n<p>Using these tools, you can <strong>download and print your personalized QR posters or cards<\/strong> to boost your Google reviews.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d27d2705024&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d27d2705024\" class=\"wp-block-image aligncenter size-full is-resized wp-lightbox-container\"><img decoding=\"async\" width=\"808\" height=\"721\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/opinas.app\/blog\/wp-content\/uploads\/2025\/12\/Captura-de-pantalla-2024-02-23-181635.png\" alt=\"c\u00f3digo QR y SMS\" class=\"wp-image-206\" style=\"width:301px;height:auto\" srcset=\"https:\/\/opinas.app\/blog\/wp-content\/uploads\/2025\/12\/Captura-de-pantalla-2024-02-23-181635.png 808w, https:\/\/opinas.app\/blog\/wp-content\/uploads\/2025\/12\/Captura-de-pantalla-2024-02-23-181635-300x268.png 300w, https:\/\/opinas.app\/blog\/wp-content\/uploads\/2025\/12\/Captura-de-pantalla-2024-02-23-181635-768x685.png 768w\" sizes=\"(max-width: 808px) 100vw, 808px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><br><\/h3>\n\n\n\n<div style=\"height:43px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>It may seem obvious, but it\u2019s key for your local business to climb higher in Google rankings. A simple \u201cthank you\u201d can work wonders. 82% of consumers are more likely to buy from a business that responds to reviews. But sometimes, reviews aren\u2019t positive\u2026 Respond to All Reviews, Both Positive and Negative Not all reviews [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":874,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[27],"tags":[],"class_list":["post-443","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sin-categoria"],"_links":{"self":[{"href":"https:\/\/opinas.app\/blog\/wp-json\/wp\/v2\/posts\/443","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/opinas.app\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/opinas.app\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/opinas.app\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/opinas.app\/blog\/wp-json\/wp\/v2\/comments?post=443"}],"version-history":[{"count":3,"href":"https:\/\/opinas.app\/blog\/wp-json\/wp\/v2\/posts\/443\/revisions"}],"predecessor-version":[{"id":919,"href":"https:\/\/opinas.app\/blog\/wp-json\/wp\/v2\/posts\/443\/revisions\/919"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/opinas.app\/blog\/wp-json\/wp\/v2\/media\/874"}],"wp:attachment":[{"href":"https:\/\/opinas.app\/blog\/wp-json\/wp\/v2\/media?parent=443"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/opinas.app\/blog\/wp-json\/wp\/v2\/categories?post=443"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/opinas.app\/blog\/wp-json\/wp\/v2\/tags?post=443"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}