AI Google Review Management for Supermarkets
🚀 Over 1,000 local businesses trust OPINAS
Turn Google reviews into your most powerful growth tool
OPINAS is the AI tool that powers the Google reputation of supermarkets, grocery stores, minimarkets, neighborhood shops, and retail chains: get more reviews, improve your average rating, reply with AI, and optimize your Google Maps profile.
No credit card required • Free forever
Get more 5-star reviews and handle negative feedback privately
Your team can use our NFC and QR stands or cards to request reviews in seconds after checkout, when resolving a customer inquiry, at the register, in customer service, with store managers, or at the counter. You will also see which team members request the most feedback and encourage their participation.
If a customer is not satisfied, you can trigger a private form so they share their experience with you before posting a negative review on Google.
Meredith
The best clam chowder I've tried! They brought it out in under 30 minutes, about how long it takes to make it, and the staff were really nice. Would definitely recommend.
Reply
Reply to Google reviews with AI and save time
OPINAS includes an AI reply generator you can use from the mobile app. It creates personalized responses tailored to your supermarket style so no opinion goes unanswered.
You can also set up automatic Google review replies and choose when AI responds for you. For example, automate 3-, 4-, and 5-star reviews and leave only the most critical opinions for your team to review personally.
Everything you need to stand out on Google Maps
OPINAS gives you the key tools to boost your supermarket Google Business profile, improve visibility, protect your listing, and turn your online reputation into a real advantage over other food retailers in your area.
Team participation
Assign an NFC card or a QR code to each cashier, department lead, store manager, or team member and discover who is most active requesting reviews from your customers.
Average rating alerts
Get app notifications when your supermarket average rating goes up or down and always know how many reviews you need to raise your score with the calculator.
Profile protection
Protect your supermarket listing with a security system that prevents unauthorized changes to your name, hours, phone number, address, services, or your business being marked as permanently closed.
Competitor tracking
Track other supermarkets, grocery stores, minimarkets, or neighborhood shops and compare your rating trends with businesses in your area or category to set goals.
Advanced review analytics
OPINAS AI analyzes reviews to identify what your customers value most and where you can improve the shopping experience at your supermarket.
Remove reviews
OPINAS analyzes negative reviews for your business, detects which ones are most likely to be removed, and helps you report them.
It all starts with a free plan
Choose the plan that best fits your business. Start with our free plan and unlock more features as your reputation on Google grows.
| Compare plan features | Free$0 | Pro billed annually per location$25/month |
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More 5-star reviews | ||
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AI review management | ||
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Profile optimization | ||
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Control and analytics | ||
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Customization | ||
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| Get Started | Get Started | |
More than 2 locations?
Request your custom plan to manage all your businesses from one place and boost your Google reviews across every location.
Download the app